Meet Milly – Our New Digital Assistant
We are introducing Milly, a new digital assistant to help you manage your health admin more easily – whether it’s through our website or by receiving a link via our phone system.
Milly is available 24/7 to help with things like:
This helps free up our phone lines for those who need to speak to us directly.
How it works
If you call the surgery, you can choose to receive a text message with a secure link to Milly. You will then be guided through simples steps to get the help or information you need. If your query needs more support, Milly will offer options to contact reception or request a call back.
Why we are introducing this
We want to make accessing healthcare quicker and more convenient for everyone whether you are online or on the phone.
Try Milly today
You will find Milly on our website, or you can opt in to receive a link when you call the surgery. Give it a try and see how it can support your healthcare journey.