We hope this message finds you well. We wanted to take a moment to express our gratitude for your recent patience and support.
The winter months are often accompanied by a surge in illnesses and increased healthcare demands, your understanding and cooperation during this time has been much appreciated.
We understand that navigating through appointments, waiting times, and unexpected changes can be difficult, and we appreciate your resilience and positive attitude throughout.
Added to this we had a system upgrade which created some technical glitches and challenges across the surgery affecting everything from our ability to print forms to patient sign in screen failures.
Once again, thank you for your patience and support. We feel privileged to have you as a part of our patient community, and we look forward to continuing to serve you with the highest standards of care.